ALGIM Webinar: The hidden cost of digital friction in local government

This webinar is for Australian Local Government Staff only.

Every council carries costs that never make it into a budget report: the minutes lost to duplicate logins, the workarounds staff build because systems don't talk to each other, the new starter who takes months to become fully productive. None of it looks urgent. All of it adds up.

Join ASI for this session built for IT professionals and decision-makers across New Zealand's local councils. We'll unpack where digital friction actually lives in council operations, why it costs more in the public sector than most realise, and what a practical, low-risk path to reducing what it looks like, without a full system overhaul.

You'll leave with a clear way to spot friction in your own council's day-to-day workflows and a starting point for addressing it.

About the Presenter:

Darrell Webster
Workplace Technology and Enablement Specialist
ASI Solutions New Zealand

For over 15 years, Darrell Webster has been helping people make sense of workplace technology, avoiding the need for a decoder ring. As a Workplace Technology and Enablement Specialist, he combines consulting know-how with a coaching mindset, making the technical feel practical and the practical feel achievable. With deep experience across productivity and collaboration in the Microsoft 365 ecosystem, Darrell is at his best when helping clients strengthen their communication, collaboration, and task management skills. Whether working with beginners, experts, leaders, or frontline teams, he meets people where they are and helps them move forward with confidence.