ALGIM Webinar: Leading Through Change: How NZ Councils Can Navigate Reform and Still Deliver for Communities

This webinar is for Australian Local Government Staff only.

New Zealand councils are navigating major reform while under pressure to maintain service delivery and community trust. This webinar brings together local and international perspectives to explore how leaders can manage structural change in practice. Hear directly from Wellington City Council CEO Matt Prosser and Granicus’ Ian Roberts, with an interactive Q&A focused on real challenges, lessons learnt and practical approaches to delivering for communities.Managing Director, UK, EMEA & ANZEmerging Technologies Lead

About the Presenters:

Ian Roberts
Managing Director, UK, EMEA & ANZ
Granicus

Ian Roberts leads Granicus across the UK, EMEA and ANZ regions, working with governments globally on digital transformation and service delivery. He brings an international perspective on how councils are responding to reform, improving engagement, and modernising services. Ian will share lessons from global peers and how they apply to the NZ context.

Helena Bird
Account Manager, New Zealand
Granicus

Helena Bird is the New Zealand account manager for Granicus, working with council leadership teams across New Zealand to help them manage upcoming structural changes while continuing to move forward with digital transformation. Her focus is on ensuring councils don’t lose momentum during periods of reform - keeping communities informed, services accessible, and engagement strong. She works alongside council teams to turn complex change into clear, practical actions, ensuring investment decisions deliver innovation that allows councils to communicate, engage, and serve their communities across their digital; channels.

Matt Prosser
Chief Executive
Wellington City Council

Matt Prosser is the Chief Executive of Wellington City Council and a highly experienced local government leader. He has led organisations through complex structural reform and is known for his focus on community outcomes, organisational performance, and long-term city strategy. Matt will share practical insights from leading change within a major NZ council.