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    <title>ALGIM Inc upcoming events</title>
    <link>https://algim.org.au/Training-and-Workshops</link>
    <description>ALGIM Inc upcoming events</description>
    <dc:creator>ALGIM Inc</dc:creator>
    <generator>Wild Apricot - membership management software and more</generator>
    <language>en</language>
    <pubDate>Sat, 04 Apr 2026 09:37:04 GMT</pubDate>
    <lastBuildDate>Sat, 04 Apr 2026 09:37:04 GMT</lastBuildDate>
    <item>
      <pubDate>Thu, 30 Apr 2026 01:00:00 GMT</pubDate>
      <title>ALGIM Training Session: Neurodivergence Training for Leaders (30 Apr 2026)</title>
      <description>&lt;h2 style="line-height: 22px;"&gt;&lt;font face="Muli"&gt;&lt;strong&gt;&lt;font color="#242424" face="Arial, Helvetica, sans-serif" style="font-size: 20px;"&gt;Course overview&lt;/font&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font color="#242424" face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Neurodiversity describes the broad range of neurological differences among individuals, including neurodivergent and neurotypical people. By understanding and supporting these differences, organisations can uncover a wealth of untapped potential and diverse perspectives.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font color="#242424" face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Neurodivergence is a reality for 6-8% of the adult population. Despite this, many neurodivergent employees feel unsupported or disconnected from their workplace. For any organisation to thrive, it’s crucial to create a space where all employees feel accepted and have the resources they need.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font color="#242424" face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Each neurodivergent employee is different, but they may have alternative ways of working, such as heightened focus on detail, sensitivity to stimuli, or fluctuating attention levels. Recognising these traits and using them as opportunities can enhance team collaboration and innovation.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font color="#242424" face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Creating an inclusive workplace means celebrating the diverse ways that brains work. Supporting neurodivergent employees through practical solutions not only benefits them but strengthens the collective potential of the entire team.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h2 style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 20px;"&gt;&lt;br&gt;&lt;/font&gt;&lt;/h2&gt;

&lt;h2 style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 20px;"&gt;Workshop Details&lt;/font&gt;&lt;/h2&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;The workshops will cover the following topics:&lt;/font&gt;&lt;/p&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Understanding Neurodiversity: Gain insights into how neurodivergence, including Autism, ADHD, and learning differences, can manifest in the workplace.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;The 6-S Support Plan: A practical framework to tailor your support to different neurodivergent needs in areas like communication, emotional support, sensory preferences, and structure.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;For Leaders: Supporting Neurodivergent Talent: Learn how to adapt leadership and team management practices to maximise the potential of all employees.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Creating an Inclusive Culture: Foster a culture that values diversity and promotes acceptance and understanding.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h2 style="line-height: 22px;"&gt;&lt;font color="#373737" face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 20px;"&gt;&lt;br&gt;&lt;/font&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/h2&gt;

&lt;h2 style="line-height: 22px;"&gt;&lt;font color="#373737" face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 20px;"&gt;What you need to know&lt;/font&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;We will use Microsoft Teams as the platform.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;You will need a quiet space so there are no distractions for the participants.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;You will receive an email with a link to each session.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font color="#333333" face="Arial, Helvetica, sans-serif"&gt;For any questions, please contact&amp;nbsp;&lt;a href="mailto:service@algim.org.nz"&gt;&lt;font color="#36AFF0"&gt;&lt;strong&gt;service@algim.org.nz&lt;/strong&gt;&lt;/font&gt;&lt;/a&gt;&lt;/font&gt;&lt;/p&gt;

&lt;h2 style="line-height: 22px; margin-bottom: 0px !important;"&gt;&lt;br&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px; margin-top: 0px !important; margin-bottom: 0px !important;"&gt;&lt;/ul&gt;</description>
      <link>https://algim.org.au/event-6572134</link>
      <guid>https://algim.org.au/event-6572134</guid>
      <dc:creator />
    </item>
    <item>
      <pubDate>Mon, 04 May 2026 01:00:00 GMT</pubDate>
      <title>ALGIM Training Session: Design Thinking Fundamentals (4 May 2026)</title>
      <description>&lt;h2 style="line-height: 22px;"&gt;&lt;/h2&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Course Overview:&lt;/font&gt;&lt;/h4&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Design Thinking is a human-centered process used for solving complex problems and creating positive change. It encourages organizations to focus on the people they’re creating for, leading to better products, services, and processes. Design Thinking is a highly collaborative process that successfully draws on the input of project teams, stakeholders and the people you’re designing for.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;This interactive online Design Thinking Fundamentals course will equip you with the Design Thinking mindset, tools, and skills to kick-start bold innovation and problem solving within your organisation. The ‘learn by doing’ course consists of 6 sessions, focusing on the key stages of Discover, Define, Develop &amp;amp; Deliver. You’ll be working in teams on a live challenge with the guidance and support of a highly experienced Design Thinking specialist. At the conclusion of the course you’ll receive access to tools and templates to use in your place of work and have ongoing access to resources from the global DesignThinkers Academy network.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;em&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;DesignThinkers Academy are globally renowned educators of Human Centred Design &amp;amp; Service Design based in Amsterdam with a network spanning 25 independently run locations around the world.&lt;/font&gt;&lt;/em&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;em&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;br&gt;&lt;/font&gt;&lt;/em&gt;&lt;/p&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Course Outcomes:&lt;/font&gt;&lt;/h4&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;By the end of this training course participants will understand and learn about:&lt;/font&gt;&lt;/p&gt;

&lt;ol style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Research helps us better understand other people’s perspectives and experiences around your challenge topic. Learn how to craft interview questions and then conduct actual interviews &amp;amp; experience how powerful and insightful an effectively conducted interview can be.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Sense-making is the process of grouping the information that we’ve gained from the interviews and identifying themes from across the range of people, based on their experiences, beliefs and values. For this stage we use a Persona Empathy Map, cumulating in a summary list of the key Gains (Goals) &amp;amp; Pains (Barriers).&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Personas are used as the basis for Journey Mapping. Finding out about the objectives, behaviour, attitudes of people is very important for developing improvements or innovations of the services provided.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Journey Mapping allows us to get a deeper insight into customer (or users) needs, perception, experience and motivation. It will answer questions like: What and why are people really trying to achieve? How are they trying to achieve this? What are they experiencing, feeling, while trying to reach the desired outcome?&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Challenge Reframing using a ‘How Might We’ sheet provides singled minded clarity on the problem that we are looking to solve and what impact solving this will have.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Ideation is the process of exploring a multitude of different creative territories to help us solve the challenge. For this stage we use a variety of approaches &amp;amp; tools individually &amp;amp; then as a team for the all-important co-creation process.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Prototyping is done to be able to test a service concept in a ‘low tech’ environment with relevant stakeholders. Prototyping can be done by building artefacts from cardboard or paper or by using Lego or role playing.&lt;/font&gt;&lt;/li&gt;
&lt;/ol&gt;

&lt;h4&gt;&lt;font face="Muli"&gt;&lt;br&gt;&lt;/font&gt;&lt;/h4&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;About the Presenter:&lt;br&gt;
&lt;br&gt;&lt;/font&gt;&lt;/h4&gt;

&lt;h1 style="line-height: 20px;"&gt;&lt;font color="#0054A6" face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;&lt;img src="https://algim.org.nz/resources/Pictures/Webinars/2025%2006%2026%20-%20Presenter%20Image%20-%20Darryl%20McClay.png" border="3" width="250" height="252" align="right"&gt;Darryl McClay&lt;/font&gt;&lt;/h1&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Darryl is a managing partner of DesignThinkers Academy ANZ &amp;amp; the Design Lead at The Cause Collective, a social impact organisation.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;He brings over 30 years of experience in the creative services sector with the last 8 of those as a facilitator coach of Design Thinking practices across New Zealand, Australia and Europe. He works with government agencies, multi nationals, local enterprises &amp;amp; purpose led organisations helping them build Human Centred Design capabilities to create better outcomes. In his role as Design Lead at social impact org The Cause Collective he applies his design thinking expertise to help the Māori &amp;amp; Pasifika communities living in South Auckland to improve their prospects and outcomes across education, health and financial security.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 20px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;&lt;br&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/p&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Course Information:&lt;/font&gt;&lt;/h4&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;You will need a quiet space so there are no distractions for the participants.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;You will receive an email with a link to each sessions&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;Registration Details&lt;/strong&gt;&lt;br&gt;&lt;/font&gt;&lt;span style=""&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Sessions are limited to 10 - 25 registrants&lt;/font&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style="line-height: 20px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;For more information, please contact&amp;nbsp;&lt;a href="mailto:training@algim.org.nz"&gt;&lt;strong&gt;training@algim.org.nz&lt;/strong&gt;&lt;/a&gt;&lt;/font&gt;&lt;/p&gt;

&lt;h2 style="line-height: 22px; margin-bottom: 0px !important;"&gt;&lt;br&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px; margin-top: 0px !important; margin-bottom: 0px !important;"&gt;&lt;/ul&gt;</description>
      <link>https://algim.org.au/event-6609073</link>
      <guid>https://algim.org.au/event-6609073</guid>
      <dc:creator />
    </item>
    <item>
      <pubDate>Wed, 06 May 2026 01:00:00 GMT</pubDate>
      <title>ALGIM Training Session: Design Thinking Fundamentals (6 May 2026)</title>
      <description>&lt;h2 style="line-height: 22px;"&gt;&lt;/h2&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Course Overview:&lt;/font&gt;&lt;/h4&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Design Thinking is a human-centered process used for solving complex problems and creating positive change. It encourages organizations to focus on the people they’re creating for, leading to better products, services, and processes. Design Thinking is a highly collaborative process that successfully draws on the input of project teams, stakeholders and the people you’re designing for.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;This interactive online Design Thinking Fundamentals course will equip you with the Design Thinking mindset, tools, and skills to kick-start bold innovation and problem solving within your organisation. The ‘learn by doing’ course consists of 6 sessions, focusing on the key stages of Discover, Define, Develop &amp;amp; Deliver. You’ll be working in teams on a live challenge with the guidance and support of a highly experienced Design Thinking specialist. At the conclusion of the course you’ll receive access to tools and templates to use in your place of work and have ongoing access to resources from the global DesignThinkers Academy network.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;em&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;DesignThinkers Academy are globally renowned educators of Human Centred Design &amp;amp; Service Design based in Amsterdam with a network spanning 25 independently run locations around the world.&lt;/font&gt;&lt;/em&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;em&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;br&gt;&lt;/font&gt;&lt;/em&gt;&lt;/p&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Course Outcomes:&lt;/font&gt;&lt;/h4&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;By the end of this training course participants will understand and learn about:&lt;/font&gt;&lt;/p&gt;

&lt;ol style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Research helps us better understand other people’s perspectives and experiences around your challenge topic. Learn how to craft interview questions and then conduct actual interviews &amp;amp; experience how powerful and insightful an effectively conducted interview can be.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Sense-making is the process of grouping the information that we’ve gained from the interviews and identifying themes from across the range of people, based on their experiences, beliefs and values. For this stage we use a Persona Empathy Map, cumulating in a summary list of the key Gains (Goals) &amp;amp; Pains (Barriers).&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Personas are used as the basis for Journey Mapping. Finding out about the objectives, behaviour, attitudes of people is very important for developing improvements or innovations of the services provided.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Journey Mapping allows us to get a deeper insight into customer (or users) needs, perception, experience and motivation. It will answer questions like: What and why are people really trying to achieve? How are they trying to achieve this? What are they experiencing, feeling, while trying to reach the desired outcome?&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Challenge Reframing using a ‘How Might We’ sheet provides singled minded clarity on the problem that we are looking to solve and what impact solving this will have.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Ideation is the process of exploring a multitude of different creative territories to help us solve the challenge. For this stage we use a variety of approaches &amp;amp; tools individually &amp;amp; then as a team for the all-important co-creation process.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Prototyping is done to be able to test a service concept in a ‘low tech’ environment with relevant stakeholders. Prototyping can be done by building artefacts from cardboard or paper or by using Lego or role playing.&lt;/font&gt;&lt;/li&gt;
&lt;/ol&gt;

&lt;h4&gt;&lt;font face="Muli"&gt;&lt;br&gt;&lt;/font&gt;&lt;/h4&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;About the Presenter:&lt;br&gt;
&lt;br&gt;&lt;/font&gt;&lt;/h4&gt;

&lt;h1 style="line-height: 20px;"&gt;&lt;font color="#0054A6" face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;&lt;img src="https://algim.org.nz/resources/Pictures/Webinars/2025%2006%2026%20-%20Presenter%20Image%20-%20Darryl%20McClay.png" border="3" width="250" height="252" align="right"&gt;Darryl McClay&lt;/font&gt;&lt;/h1&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Darryl is a managing partner of DesignThinkers Academy ANZ &amp;amp; the Design Lead at The Cause Collective, a social impact organisation.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;He brings over 30 years of experience in the creative services sector with the last 8 of those as a facilitator coach of Design Thinking practices across New Zealand, Australia and Europe. He works with government agencies, multi nationals, local enterprises &amp;amp; purpose led organisations helping them build Human Centred Design capabilities to create better outcomes. In his role as Design Lead at social impact org The Cause Collective he applies his design thinking expertise to help the Māori &amp;amp; Pasifika communities living in South Auckland to improve their prospects and outcomes across education, health and financial security.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 20px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;&lt;br&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/p&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Course Information:&lt;/font&gt;&lt;/h4&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;You will need a quiet space so there are no distractions for the participants.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;You will receive an email with a link to each sessions&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;Registration Details&lt;/strong&gt;&lt;br&gt;&lt;/font&gt;&lt;span style=""&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Sessions are limited to 10 - 25 registrants&lt;/font&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style="line-height: 20px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;For more information, please contact&amp;nbsp;&lt;a href="mailto:training@algim.org.nz"&gt;&lt;strong&gt;training@algim.org.nz&lt;/strong&gt;&lt;/a&gt;&lt;/font&gt;&lt;/p&gt;

&lt;h2 style="line-height: 22px; margin-bottom: 0px !important;"&gt;&lt;br&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px; margin-top: 0px !important; margin-bottom: 0px !important;"&gt;&lt;/ul&gt;</description>
      <link>https://algim.org.au/event-6609073</link>
      <guid>https://algim.org.au/event-6609073</guid>
      <dc:creator />
    </item>
    <item>
      <pubDate>Mon, 11 May 2026 01:00:00 GMT</pubDate>
      <title>ALGIM Training Session: Design Thinking Fundamentals (11 May 2026)</title>
      <description>&lt;h2 style="line-height: 22px;"&gt;&lt;/h2&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Course Overview:&lt;/font&gt;&lt;/h4&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Design Thinking is a human-centered process used for solving complex problems and creating positive change. It encourages organizations to focus on the people they’re creating for, leading to better products, services, and processes. Design Thinking is a highly collaborative process that successfully draws on the input of project teams, stakeholders and the people you’re designing for.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;This interactive online Design Thinking Fundamentals course will equip you with the Design Thinking mindset, tools, and skills to kick-start bold innovation and problem solving within your organisation. The ‘learn by doing’ course consists of 6 sessions, focusing on the key stages of Discover, Define, Develop &amp;amp; Deliver. You’ll be working in teams on a live challenge with the guidance and support of a highly experienced Design Thinking specialist. At the conclusion of the course you’ll receive access to tools and templates to use in your place of work and have ongoing access to resources from the global DesignThinkers Academy network.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;em&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;DesignThinkers Academy are globally renowned educators of Human Centred Design &amp;amp; Service Design based in Amsterdam with a network spanning 25 independently run locations around the world.&lt;/font&gt;&lt;/em&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;em&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;br&gt;&lt;/font&gt;&lt;/em&gt;&lt;/p&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Course Outcomes:&lt;/font&gt;&lt;/h4&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;By the end of this training course participants will understand and learn about:&lt;/font&gt;&lt;/p&gt;

&lt;ol style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Research helps us better understand other people’s perspectives and experiences around your challenge topic. Learn how to craft interview questions and then conduct actual interviews &amp;amp; experience how powerful and insightful an effectively conducted interview can be.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Sense-making is the process of grouping the information that we’ve gained from the interviews and identifying themes from across the range of people, based on their experiences, beliefs and values. For this stage we use a Persona Empathy Map, cumulating in a summary list of the key Gains (Goals) &amp;amp; Pains (Barriers).&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Personas are used as the basis for Journey Mapping. Finding out about the objectives, behaviour, attitudes of people is very important for developing improvements or innovations of the services provided.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Journey Mapping allows us to get a deeper insight into customer (or users) needs, perception, experience and motivation. It will answer questions like: What and why are people really trying to achieve? How are they trying to achieve this? What are they experiencing, feeling, while trying to reach the desired outcome?&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Challenge Reframing using a ‘How Might We’ sheet provides singled minded clarity on the problem that we are looking to solve and what impact solving this will have.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Ideation is the process of exploring a multitude of different creative territories to help us solve the challenge. For this stage we use a variety of approaches &amp;amp; tools individually &amp;amp; then as a team for the all-important co-creation process.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Prototyping is done to be able to test a service concept in a ‘low tech’ environment with relevant stakeholders. Prototyping can be done by building artefacts from cardboard or paper or by using Lego or role playing.&lt;/font&gt;&lt;/li&gt;
&lt;/ol&gt;

&lt;h4&gt;&lt;font face="Muli"&gt;&lt;br&gt;&lt;/font&gt;&lt;/h4&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;About the Presenter:&lt;br&gt;
&lt;br&gt;&lt;/font&gt;&lt;/h4&gt;

&lt;h1 style="line-height: 20px;"&gt;&lt;font color="#0054A6" face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;&lt;img src="https://algim.org.nz/resources/Pictures/Webinars/2025%2006%2026%20-%20Presenter%20Image%20-%20Darryl%20McClay.png" border="3" width="250" height="252" align="right"&gt;Darryl McClay&lt;/font&gt;&lt;/h1&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Darryl is a managing partner of DesignThinkers Academy ANZ &amp;amp; the Design Lead at The Cause Collective, a social impact organisation.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;He brings over 30 years of experience in the creative services sector with the last 8 of those as a facilitator coach of Design Thinking practices across New Zealand, Australia and Europe. He works with government agencies, multi nationals, local enterprises &amp;amp; purpose led organisations helping them build Human Centred Design capabilities to create better outcomes. In his role as Design Lead at social impact org The Cause Collective he applies his design thinking expertise to help the Māori &amp;amp; Pasifika communities living in South Auckland to improve their prospects and outcomes across education, health and financial security.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 20px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;&lt;br&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/p&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Course Information:&lt;/font&gt;&lt;/h4&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;You will need a quiet space so there are no distractions for the participants.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;You will receive an email with a link to each sessions&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;Registration Details&lt;/strong&gt;&lt;br&gt;&lt;/font&gt;&lt;span style=""&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Sessions are limited to 10 - 25 registrants&lt;/font&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style="line-height: 20px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;For more information, please contact&amp;nbsp;&lt;a href="mailto:training@algim.org.nz"&gt;&lt;strong&gt;training@algim.org.nz&lt;/strong&gt;&lt;/a&gt;&lt;/font&gt;&lt;/p&gt;

&lt;h2 style="line-height: 22px; margin-bottom: 0px !important;"&gt;&lt;br&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px; margin-top: 0px !important; margin-bottom: 0px !important;"&gt;&lt;/ul&gt;</description>
      <link>https://algim.org.au/event-6609073</link>
      <guid>https://algim.org.au/event-6609073</guid>
      <dc:creator />
    </item>
    <item>
      <pubDate>Wed, 13 May 2026 01:00:00 GMT</pubDate>
      <title>ALGIM Training Session: Design Thinking Fundamentals (13 May 2026)</title>
      <description>&lt;h2 style="line-height: 22px;"&gt;&lt;/h2&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Course Overview:&lt;/font&gt;&lt;/h4&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Design Thinking is a human-centered process used for solving complex problems and creating positive change. It encourages organizations to focus on the people they’re creating for, leading to better products, services, and processes. Design Thinking is a highly collaborative process that successfully draws on the input of project teams, stakeholders and the people you’re designing for.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;This interactive online Design Thinking Fundamentals course will equip you with the Design Thinking mindset, tools, and skills to kick-start bold innovation and problem solving within your organisation. The ‘learn by doing’ course consists of 6 sessions, focusing on the key stages of Discover, Define, Develop &amp;amp; Deliver. You’ll be working in teams on a live challenge with the guidance and support of a highly experienced Design Thinking specialist. At the conclusion of the course you’ll receive access to tools and templates to use in your place of work and have ongoing access to resources from the global DesignThinkers Academy network.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;em&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;DesignThinkers Academy are globally renowned educators of Human Centred Design &amp;amp; Service Design based in Amsterdam with a network spanning 25 independently run locations around the world.&lt;/font&gt;&lt;/em&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;em&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;br&gt;&lt;/font&gt;&lt;/em&gt;&lt;/p&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Course Outcomes:&lt;/font&gt;&lt;/h4&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;By the end of this training course participants will understand and learn about:&lt;/font&gt;&lt;/p&gt;

&lt;ol style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Research helps us better understand other people’s perspectives and experiences around your challenge topic. Learn how to craft interview questions and then conduct actual interviews &amp;amp; experience how powerful and insightful an effectively conducted interview can be.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Sense-making is the process of grouping the information that we’ve gained from the interviews and identifying themes from across the range of people, based on their experiences, beliefs and values. For this stage we use a Persona Empathy Map, cumulating in a summary list of the key Gains (Goals) &amp;amp; Pains (Barriers).&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Personas are used as the basis for Journey Mapping. Finding out about the objectives, behaviour, attitudes of people is very important for developing improvements or innovations of the services provided.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Journey Mapping allows us to get a deeper insight into customer (or users) needs, perception, experience and motivation. It will answer questions like: What and why are people really trying to achieve? How are they trying to achieve this? What are they experiencing, feeling, while trying to reach the desired outcome?&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Challenge Reframing using a ‘How Might We’ sheet provides singled minded clarity on the problem that we are looking to solve and what impact solving this will have.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Ideation is the process of exploring a multitude of different creative territories to help us solve the challenge. For this stage we use a variety of approaches &amp;amp; tools individually &amp;amp; then as a team for the all-important co-creation process.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Prototyping is done to be able to test a service concept in a ‘low tech’ environment with relevant stakeholders. Prototyping can be done by building artefacts from cardboard or paper or by using Lego or role playing.&lt;/font&gt;&lt;/li&gt;
&lt;/ol&gt;

&lt;h4&gt;&lt;font face="Muli"&gt;&lt;br&gt;&lt;/font&gt;&lt;/h4&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;About the Presenter:&lt;br&gt;
&lt;br&gt;&lt;/font&gt;&lt;/h4&gt;

&lt;h1 style="line-height: 20px;"&gt;&lt;font color="#0054A6" face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;&lt;img src="https://algim.org.nz/resources/Pictures/Webinars/2025%2006%2026%20-%20Presenter%20Image%20-%20Darryl%20McClay.png" border="3" width="250" height="252" align="right"&gt;Darryl McClay&lt;/font&gt;&lt;/h1&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Darryl is a managing partner of DesignThinkers Academy ANZ &amp;amp; the Design Lead at The Cause Collective, a social impact organisation.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;He brings over 30 years of experience in the creative services sector with the last 8 of those as a facilitator coach of Design Thinking practices across New Zealand, Australia and Europe. He works with government agencies, multi nationals, local enterprises &amp;amp; purpose led organisations helping them build Human Centred Design capabilities to create better outcomes. In his role as Design Lead at social impact org The Cause Collective he applies his design thinking expertise to help the Māori &amp;amp; Pasifika communities living in South Auckland to improve their prospects and outcomes across education, health and financial security.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 20px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;&lt;br&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/p&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Course Information:&lt;/font&gt;&lt;/h4&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;You will need a quiet space so there are no distractions for the participants.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;You will receive an email with a link to each sessions&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;Registration Details&lt;/strong&gt;&lt;br&gt;&lt;/font&gt;&lt;span style=""&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Sessions are limited to 10 - 25 registrants&lt;/font&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style="line-height: 20px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;For more information, please contact&amp;nbsp;&lt;a href="mailto:training@algim.org.nz"&gt;&lt;strong&gt;training@algim.org.nz&lt;/strong&gt;&lt;/a&gt;&lt;/font&gt;&lt;/p&gt;

&lt;h2 style="line-height: 22px; margin-bottom: 0px !important;"&gt;&lt;br&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px; margin-top: 0px !important; margin-bottom: 0px !important;"&gt;&lt;/ul&gt;</description>
      <link>https://algim.org.au/event-6609073</link>
      <guid>https://algim.org.au/event-6609073</guid>
      <dc:creator />
    </item>
    <item>
      <pubDate>Mon, 18 May 2026 01:00:00 GMT</pubDate>
      <title>ALGIM Training Session: Design Thinking Fundamentals (18 May 2026)</title>
      <description>&lt;h2 style="line-height: 22px;"&gt;&lt;/h2&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Course Overview:&lt;/font&gt;&lt;/h4&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Design Thinking is a human-centered process used for solving complex problems and creating positive change. It encourages organizations to focus on the people they’re creating for, leading to better products, services, and processes. Design Thinking is a highly collaborative process that successfully draws on the input of project teams, stakeholders and the people you’re designing for.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;This interactive online Design Thinking Fundamentals course will equip you with the Design Thinking mindset, tools, and skills to kick-start bold innovation and problem solving within your organisation. The ‘learn by doing’ course consists of 6 sessions, focusing on the key stages of Discover, Define, Develop &amp;amp; Deliver. You’ll be working in teams on a live challenge with the guidance and support of a highly experienced Design Thinking specialist. At the conclusion of the course you’ll receive access to tools and templates to use in your place of work and have ongoing access to resources from the global DesignThinkers Academy network.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;em&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;DesignThinkers Academy are globally renowned educators of Human Centred Design &amp;amp; Service Design based in Amsterdam with a network spanning 25 independently run locations around the world.&lt;/font&gt;&lt;/em&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;em&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;br&gt;&lt;/font&gt;&lt;/em&gt;&lt;/p&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Course Outcomes:&lt;/font&gt;&lt;/h4&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;By the end of this training course participants will understand and learn about:&lt;/font&gt;&lt;/p&gt;

&lt;ol style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Research helps us better understand other people’s perspectives and experiences around your challenge topic. Learn how to craft interview questions and then conduct actual interviews &amp;amp; experience how powerful and insightful an effectively conducted interview can be.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Sense-making is the process of grouping the information that we’ve gained from the interviews and identifying themes from across the range of people, based on their experiences, beliefs and values. For this stage we use a Persona Empathy Map, cumulating in a summary list of the key Gains (Goals) &amp;amp; Pains (Barriers).&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Personas are used as the basis for Journey Mapping. Finding out about the objectives, behaviour, attitudes of people is very important for developing improvements or innovations of the services provided.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Journey Mapping allows us to get a deeper insight into customer (or users) needs, perception, experience and motivation. It will answer questions like: What and why are people really trying to achieve? How are they trying to achieve this? What are they experiencing, feeling, while trying to reach the desired outcome?&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Challenge Reframing using a ‘How Might We’ sheet provides singled minded clarity on the problem that we are looking to solve and what impact solving this will have.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Ideation is the process of exploring a multitude of different creative territories to help us solve the challenge. For this stage we use a variety of approaches &amp;amp; tools individually &amp;amp; then as a team for the all-important co-creation process.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Prototyping is done to be able to test a service concept in a ‘low tech’ environment with relevant stakeholders. Prototyping can be done by building artefacts from cardboard or paper or by using Lego or role playing.&lt;/font&gt;&lt;/li&gt;
&lt;/ol&gt;

&lt;h4&gt;&lt;font face="Muli"&gt;&lt;br&gt;&lt;/font&gt;&lt;/h4&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;About the Presenter:&lt;br&gt;
&lt;br&gt;&lt;/font&gt;&lt;/h4&gt;

&lt;h1 style="line-height: 20px;"&gt;&lt;font color="#0054A6" face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;&lt;img src="https://algim.org.nz/resources/Pictures/Webinars/2025%2006%2026%20-%20Presenter%20Image%20-%20Darryl%20McClay.png" border="3" width="250" height="252" align="right"&gt;Darryl McClay&lt;/font&gt;&lt;/h1&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Darryl is a managing partner of DesignThinkers Academy ANZ &amp;amp; the Design Lead at The Cause Collective, a social impact organisation.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;He brings over 30 years of experience in the creative services sector with the last 8 of those as a facilitator coach of Design Thinking practices across New Zealand, Australia and Europe. He works with government agencies, multi nationals, local enterprises &amp;amp; purpose led organisations helping them build Human Centred Design capabilities to create better outcomes. In his role as Design Lead at social impact org The Cause Collective he applies his design thinking expertise to help the Māori &amp;amp; Pasifika communities living in South Auckland to improve their prospects and outcomes across education, health and financial security.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 20px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;&lt;br&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/p&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Course Information:&lt;/font&gt;&lt;/h4&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;You will need a quiet space so there are no distractions for the participants.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;You will receive an email with a link to each sessions&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;Registration Details&lt;/strong&gt;&lt;br&gt;&lt;/font&gt;&lt;span style=""&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Sessions are limited to 10 - 25 registrants&lt;/font&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style="line-height: 20px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;For more information, please contact&amp;nbsp;&lt;a href="mailto:training@algim.org.nz"&gt;&lt;strong&gt;training@algim.org.nz&lt;/strong&gt;&lt;/a&gt;&lt;/font&gt;&lt;/p&gt;

&lt;h2 style="line-height: 22px; margin-bottom: 0px !important;"&gt;&lt;br&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px; margin-top: 0px !important; margin-bottom: 0px !important;"&gt;&lt;/ul&gt;</description>
      <link>https://algim.org.au/event-6609073</link>
      <guid>https://algim.org.au/event-6609073</guid>
      <dc:creator />
    </item>
    <item>
      <pubDate>Wed, 20 May 2026 00:00:00 GMT</pubDate>
      <title>ALGIM Training Session:GA4 Training for Teams (20 May 2026)</title>
      <description>&lt;h2 style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 20px;"&gt;Why GA4 and why now?&lt;/font&gt;&lt;/h2&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Not using Google Analytics data is like flying a plane without controls – you have no idea how your website is performing.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;GA4 data can help your team understand your audience and improve your website performance.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Yes, GA4 can be confusing – new interface, new metrics – we get it. Our training cuts through the complexity, explains the differences between the old Universal Analytics and GA4, and gets you straight to the insights.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;br&gt;&lt;/font&gt;&lt;/p&gt;

&lt;ul style="line-height: 22px;"&gt;&lt;/ul&gt;

&lt;h2&gt;&lt;font style="font-size: 20px;" face="Muli"&gt;Meet the Trainer&amp;nbsp;&lt;/font&gt;&lt;/h2&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Muli"&gt;&lt;img src="https://algim.org.nz/resources/Lana%20Gibson%20photo.jpg" border="3" width="218" height="288" align="right"&gt;&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;font&gt;Lana Gibson is a data strategist from Wellington, New Zealand who specialises in analytics and SEO / AIO for large content-driven websites.&amp;nbsp;&lt;/font&gt;Over the past 15 years, she has worked with Air New Zealand,&amp;nbsp;&lt;a href="http://gov.uk/"&gt;GOV.UK&lt;/a&gt;, Silverstripe, Te Papa, and all levels of the New Zealand government.&amp;nbsp;She helps clients make the most of their data with dashboards, and GA4 setup and training. She helps teams build data cultures, so they can own their performance and get the best results.&lt;/font&gt;&lt;/p&gt;

&lt;p&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;br&gt;&lt;/font&gt;&lt;/p&gt;

&lt;h2 style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 20px;"&gt;Course Requirements&lt;/font&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Microphone and webcam/video are required for interaction with others.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;A quiet space is necessary to avoid distractions.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h2 style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Access &amp;amp; Communication&lt;/font&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;You will receive an email with a link to each session.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h2 style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Course Duration &amp;amp; Structure&lt;/font&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Standard training consists of two 2.5-hour sessions, held one week apart to allow time to absorb learnings.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;We recommend logging in 10 minutes before the session starts to ensure audio and video work.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h2 style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Participant Numbers&lt;/font&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Sessions are limited to 10 participants.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;If minimum numbers aren’t met, the course will be postponed and registrations transferred to the next intake.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h2 style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;More Information&lt;/font&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="background-color: transparent; color: rgb(51, 51, 51); font-size: 16px;"&gt;For any questions, please contact&lt;/font&gt;&lt;strong style="background-color: transparent; color: rgb(51, 51, 51); font-family: Muli; font-size: 16px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&amp;nbsp;&lt;a href="mailto:training@algim.org.nz"&gt;&lt;font color="#36AFF0"&gt;training@algim.org.nz&lt;/font&gt;&lt;/a&gt;&lt;/font&gt;&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;strong&gt;Registrations received after 2pm on the day prior to commencement of this training must be followed up by an email to &lt;a href="mailto:admin@algim.org.nz" target="_blank"&gt;admin@algim.org.nz&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;

&lt;ul style="line-height: 22px; margin-top: 0px !important; margin-bottom: 0px !important;"&gt;&lt;/ul&gt;</description>
      <link>https://algim.org.au/event-6638480</link>
      <guid>https://algim.org.au/event-6638480</guid>
      <dc:creator />
    </item>
    <item>
      <pubDate>Wed, 20 May 2026 01:00:00 GMT</pubDate>
      <title>ALGIM Training Session: Neurodivergence Training for All Staff (20 May 2026)</title>
      <description>&lt;h2 style="line-height: 22px;"&gt;&lt;font face="Muli"&gt;&lt;strong&gt;&lt;font color="#242424" face="Arial, Helvetica, sans-serif" style="font-size: 20px;"&gt;Course overview&lt;/font&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font color="#242424" face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Neurodiversity describes the broad range of neurological differences among individuals, including neurodivergent and neurotypical people. By understanding and supporting these differences, organisations can uncover a wealth of untapped potential and diverse perspectives.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font color="#242424" face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Neurodivergence is a reality for 6-8% of the adult population. Despite this, many neurodivergent employees feel unsupported or disconnected from their workplace. For any organisation to thrive, it’s crucial to create a space where all employees feel accepted and have the resources they need.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font color="#242424" face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Each neurodivergent employee is different, but they may have alternative ways of working, such as heightened focus on detail, sensitivity to stimuli, or fluctuating attention levels. Recognising these traits and using them as opportunities can enhance team collaboration and innovation.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font color="#242424" face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Creating an inclusive workplace means celebrating the diverse ways that brains work. Supporting neurodivergent employees through practical solutions not only benefits them but strengthens the collective potential of the entire team.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h2 style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 20px;"&gt;&lt;br&gt;&lt;/font&gt;&lt;/h2&gt;

&lt;h2 style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 20px;"&gt;Workshop Details&lt;/font&gt;&lt;/h2&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;The workshops will cover the following topics:&lt;/font&gt;&lt;/p&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Understanding Neurodiversity: Gain insights into how neurodivergence, including Autism, ADHD, and learning differences, can manifest in the workplace.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;The 6-S Support Plan: A practical framework to tailor your support to different neurodivergent needs in areas like communication, emotional support, sensory preferences, and structure.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;For Leaders: Supporting Neurodivergent Talent: Learn how to adapt leadership and team management practices to maximise the potential of all employees.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Creating an Inclusive Culture: Foster a culture that values diversity and promotes acceptance and understanding.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h2 style="line-height: 22px;"&gt;&lt;font color="#373737" face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 20px;"&gt;&lt;br&gt;&lt;/font&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/h2&gt;

&lt;h2 style="line-height: 22px;"&gt;&lt;font color="#373737" face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 20px;"&gt;What you need to know&lt;/font&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;We will use Microsoft Teams as the platform.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;You will need a quiet space so there are no distractions for the participants.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;You will receive an email with a link to each session.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font color="#333333" face="Arial, Helvetica, sans-serif"&gt;For any questions, please contact&amp;nbsp;&lt;a href="mailto:service@algim.org.nz"&gt;&lt;font color="#36AFF0"&gt;&lt;strong&gt;service@algim.org.nz&lt;/strong&gt;&lt;/font&gt;&lt;/a&gt;&lt;/font&gt;&lt;/p&gt;

&lt;h2 style="line-height: 22px; margin-bottom: 0px !important;"&gt;&lt;br&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px; margin-top: 0px !important; margin-bottom: 0px !important;"&gt;&lt;/ul&gt;</description>
      <link>https://algim.org.au/event-6572168</link>
      <guid>https://algim.org.au/event-6572168</guid>
      <dc:creator />
    </item>
    <item>
      <pubDate>Wed, 20 May 2026 01:00:00 GMT</pubDate>
      <title>ALGIM Training Session: Design Thinking Fundamentals (20 May 2026)</title>
      <description>&lt;h2 style="line-height: 22px;"&gt;&lt;/h2&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Course Overview:&lt;/font&gt;&lt;/h4&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Design Thinking is a human-centered process used for solving complex problems and creating positive change. It encourages organizations to focus on the people they’re creating for, leading to better products, services, and processes. Design Thinking is a highly collaborative process that successfully draws on the input of project teams, stakeholders and the people you’re designing for.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;This interactive online Design Thinking Fundamentals course will equip you with the Design Thinking mindset, tools, and skills to kick-start bold innovation and problem solving within your organisation. The ‘learn by doing’ course consists of 6 sessions, focusing on the key stages of Discover, Define, Develop &amp;amp; Deliver. You’ll be working in teams on a live challenge with the guidance and support of a highly experienced Design Thinking specialist. At the conclusion of the course you’ll receive access to tools and templates to use in your place of work and have ongoing access to resources from the global DesignThinkers Academy network.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;em&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;DesignThinkers Academy are globally renowned educators of Human Centred Design &amp;amp; Service Design based in Amsterdam with a network spanning 25 independently run locations around the world.&lt;/font&gt;&lt;/em&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;em&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;br&gt;&lt;/font&gt;&lt;/em&gt;&lt;/p&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Course Outcomes:&lt;/font&gt;&lt;/h4&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;By the end of this training course participants will understand and learn about:&lt;/font&gt;&lt;/p&gt;

&lt;ol style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Research helps us better understand other people’s perspectives and experiences around your challenge topic. Learn how to craft interview questions and then conduct actual interviews &amp;amp; experience how powerful and insightful an effectively conducted interview can be.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Sense-making is the process of grouping the information that we’ve gained from the interviews and identifying themes from across the range of people, based on their experiences, beliefs and values. For this stage we use a Persona Empathy Map, cumulating in a summary list of the key Gains (Goals) &amp;amp; Pains (Barriers).&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Personas are used as the basis for Journey Mapping. Finding out about the objectives, behaviour, attitudes of people is very important for developing improvements or innovations of the services provided.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Journey Mapping allows us to get a deeper insight into customer (or users) needs, perception, experience and motivation. It will answer questions like: What and why are people really trying to achieve? How are they trying to achieve this? What are they experiencing, feeling, while trying to reach the desired outcome?&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Challenge Reframing using a ‘How Might We’ sheet provides singled minded clarity on the problem that we are looking to solve and what impact solving this will have.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Ideation is the process of exploring a multitude of different creative territories to help us solve the challenge. For this stage we use a variety of approaches &amp;amp; tools individually &amp;amp; then as a team for the all-important co-creation process.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Prototyping is done to be able to test a service concept in a ‘low tech’ environment with relevant stakeholders. Prototyping can be done by building artefacts from cardboard or paper or by using Lego or role playing.&lt;/font&gt;&lt;/li&gt;
&lt;/ol&gt;

&lt;h4&gt;&lt;font face="Muli"&gt;&lt;br&gt;&lt;/font&gt;&lt;/h4&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;About the Presenter:&lt;br&gt;
&lt;br&gt;&lt;/font&gt;&lt;/h4&gt;

&lt;h1 style="line-height: 20px;"&gt;&lt;font color="#0054A6" face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;&lt;img src="https://algim.org.nz/resources/Pictures/Webinars/2025%2006%2026%20-%20Presenter%20Image%20-%20Darryl%20McClay.png" border="3" width="250" height="252" align="right"&gt;Darryl McClay&lt;/font&gt;&lt;/h1&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Darryl is a managing partner of DesignThinkers Academy ANZ &amp;amp; the Design Lead at The Cause Collective, a social impact organisation.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;He brings over 30 years of experience in the creative services sector with the last 8 of those as a facilitator coach of Design Thinking practices across New Zealand, Australia and Europe. He works with government agencies, multi nationals, local enterprises &amp;amp; purpose led organisations helping them build Human Centred Design capabilities to create better outcomes. In his role as Design Lead at social impact org The Cause Collective he applies his design thinking expertise to help the Māori &amp;amp; Pasifika communities living in South Auckland to improve their prospects and outcomes across education, health and financial security.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 20px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;&lt;br&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/p&gt;

&lt;h4&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Course Information:&lt;/font&gt;&lt;/h4&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;You will need a microphone and webcam/video as interaction with others on the course is necessary and strongly encouraged.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;You will need a quiet space so there are no distractions for the participants.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;You will receive an email with a link to each sessions&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;We recommend you log in ten minutes before the training session starts to ensure that you can hear and see everything.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#333333" style="font-size: 16px;"&gt;If minimum numbers aren’t met, we’ll postpone and transfer all registrations to the next intake.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;Registration Details&lt;/strong&gt;&lt;br&gt;&lt;/font&gt;&lt;span style=""&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Sessions are limited to 10 - 25 registrants&lt;/font&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style="line-height: 20px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;For more information, please contact&amp;nbsp;&lt;a href="mailto:training@algim.org.nz"&gt;&lt;strong&gt;training@algim.org.nz&lt;/strong&gt;&lt;/a&gt;&lt;/font&gt;&lt;/p&gt;

&lt;h2 style="line-height: 22px; margin-bottom: 0px !important;"&gt;&lt;br&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px; margin-top: 0px !important; margin-bottom: 0px !important;"&gt;&lt;/ul&gt;</description>
      <link>https://algim.org.au/event-6609073</link>
      <guid>https://algim.org.au/event-6609073</guid>
      <dc:creator />
    </item>
    <item>
      <pubDate>Wed, 27 May 2026 00:00:00 GMT</pubDate>
      <title>ALGIM Training Session:GA4 Training for Teams (27 May 2026)</title>
      <description>&lt;h2 style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 20px;"&gt;Why GA4 and why now?&lt;/font&gt;&lt;/h2&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Not using Google Analytics data is like flying a plane without controls – you have no idea how your website is performing.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;GA4 data can help your team understand your audience and improve your website performance.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;Yes, GA4 can be confusing – new interface, new metrics – we get it. Our training cuts through the complexity, explains the differences between the old Universal Analytics and GA4, and gets you straight to the insights.&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;br&gt;&lt;/font&gt;&lt;/p&gt;

&lt;ul style="line-height: 22px;"&gt;&lt;/ul&gt;

&lt;h2&gt;&lt;font style="font-size: 20px;" face="Muli"&gt;Meet the Trainer&amp;nbsp;&lt;/font&gt;&lt;/h2&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Muli"&gt;&lt;img src="https://algim.org.nz/resources/Lana%20Gibson%20photo.jpg" border="3" width="218" height="288" align="right"&gt;&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;font&gt;Lana Gibson is a data strategist from Wellington, New Zealand who specialises in analytics and SEO / AIO for large content-driven websites.&amp;nbsp;&lt;/font&gt;Over the past 15 years, she has worked with Air New Zealand,&amp;nbsp;&lt;a href="http://gov.uk/"&gt;GOV.UK&lt;/a&gt;, Silverstripe, Te Papa, and all levels of the New Zealand government.&amp;nbsp;She helps clients make the most of their data with dashboards, and GA4 setup and training. She helps teams build data cultures, so they can own their performance and get the best results.&lt;/font&gt;&lt;/p&gt;

&lt;p&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;br&gt;&lt;/font&gt;&lt;/p&gt;

&lt;h2 style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 20px;"&gt;Course Requirements&lt;/font&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Microphone and webcam/video are required for interaction with others.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;A quiet space is necessary to avoid distractions.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h2 style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Access &amp;amp; Communication&lt;/font&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;You will receive an email with a link to each session.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h2 style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Course Duration &amp;amp; Structure&lt;/font&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Standard training consists of two 2.5-hour sessions, held one week apart to allow time to absorb learnings.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;We recommend logging in 10 minutes before the session starts to ensure audio and video work.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h2 style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Participant Numbers&lt;/font&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;Sessions are limited to 10 participants.&lt;/font&gt;&lt;/li&gt;

  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;If minimum numbers aren’t met, the course will be postponed and registrations transferred to the next intake.&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h2 style="line-height: 22px;"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 16px;"&gt;More Information&lt;/font&gt;&lt;/h2&gt;

&lt;ul style="line-height: 22px;"&gt;
  &lt;li&gt;&lt;font face="Arial, Helvetica, sans-serif" style="background-color: transparent; color: rgb(51, 51, 51); font-size: 16px;"&gt;For any questions, please contact&lt;/font&gt;&lt;strong style="background-color: transparent; color: rgb(51, 51, 51); font-family: Muli; font-size: 16px;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&amp;nbsp;&lt;a href="mailto:training@algim.org.nz"&gt;&lt;font color="#36AFF0"&gt;training@algim.org.nz&lt;/font&gt;&lt;/a&gt;&lt;/font&gt;&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;strong&gt;Registrations received after 2pm on the day prior to commencement of this training must be followed up by an email to &lt;a href="mailto:admin@algim.org.nz" target="_blank"&gt;admin@algim.org.nz&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;

&lt;ul style="line-height: 22px; margin-top: 0px !important; margin-bottom: 0px !important;"&gt;&lt;/ul&gt;</description>
      <link>https://algim.org.au/event-6638480</link>
      <guid>https://algim.org.au/event-6638480</guid>
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